Our crews try to stay on schedule as best as we can. We have a lot of clients who are kenneling their dogs on mow day. If it rains early in the week by the time Thursday or Friday rolls around, no one remembers that it rained all day on Monday or Tuesday and our phone blows up with people thinking they were overlooked. For this reason, we always try to stay on schedule as much as possible.
In a perfect world, we would always wait for the grass to be completely dry and the mud too. However, during 2015, it rained almost every day during March, April, May & June and Grapevine Lake flooded FM 2499 several times. If we had waited for everything to dry out, we would have been fired by 100% of
our clients because no one is going to be that understanding when their lawn is ankle deep and they’ve hired us to mow it. Ultimately, there are far more clients who prefer that we stay on schedule in the event of rain than those who will throw a tantrum if the lawn is mowed when it’s wet.
We have been doing this for 14 years and we know for sure, if we mow and there is a light rain coming down and the client is home, we are very likely to get an irate call and probably fired. However, in 14 years of doing this, we have never once received a call from an irate client who was at work when we
mowed in wet conditions. Perception is 99% of this complaint. The end result is the same either way.
People think we have ruined their lawn, but after it dries out, everything is fine. If there are still mud tracks in the lawn after we mow, they go away as soon as the sprinklers run the next time.